Call Center Officer Full-time Job
Aug 21st, 2023 at 15:40 Clients Service & Customer Support Karachi 1.5K views Reference: 651Job Details
DESCRIPTION
Common duties and responsibilities include: answering inbound calls, evaluating problems and complaints of the callers, providing proper solutions, responding to the needs of customers, selling and giving information on the products or services, processing orders, forms, and applications, and routing calls to other team members.
EXPERIENCE
2-3 Years of Experience in Call Center Management
EDUCATION
Entry-level call center representatives are required to have a high school diploma or General Education Development (GED) certificate. Some employers may prefer an associate's or bachelor's degree, depending on their business needs.
Company Description
Loop Pakistan is a leading telecommunications company in Pakistan, providing a wide range of innovative and reliable services to its customers. The company offers various mobile communication services, including voice and data services, as well as value-added services such as international roaming, SMS, MMS, and mobile internet.