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Customer Relationship Officer

Company Name: International Petro Chemical
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Lahore
Pakistan
Between:15,000  To: 20,000 PKR /month
30-01-2013
Fresh
1
Chemical
Female
Bachelors
BA
Other
No%
20 years to 25 years
Specific Experience in Customer Field

Job Description:

•Manage customer arrivals to maximize relationship building opportunities and directing them to the appropriate distribution channels.

•Proactively seek to identify customer needs and effective at cross-selling and referring leads to the appropriate channels for follow-up.

•Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution.


•Provide backroom service support to the personal banking team in the branch.

•Assist in the analysis of customer trends to enhance sales and service management process
Pre-requirements.

•Speaks well, service oriented and client focused.

•Proficient in Microsoft applications.

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