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MANAGER TECHNICAL (CUSTOMER SUPPORT)

Company Name: DWP SOFTWARE
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Lahore
Pakistan
Between:60,000  To: 70,000 PKR /month
25-05-2013
Experienced
1
Trading
Male
Bachelors
BSC
Electronics Engineering
No%
30 years to 35 years
3 Years(MINIMUM 3 YEARS IN PROPER ORGANIZED AFTER SALE SERVICE OF AUDIO VIDEO(AV) & HOME APPLIANCES(HA))

Job Description:

· Be able to conduct training for technicians

· Supervise and guide the technician’s repair

· Visit all centers periodically, to inspect and suggest corrective actions for improvement in their operation, inventory keeping and safety measures etc

· Visit dealers to get their feedback for improvement

· Assist Incharge Main Store parts in planning the stock levels of various centers

· Supervise the repair of HA & AV Centers and ensure proper repair speed and its quality.

· Be able to repair personally all difficult, complicated faults of AV products.

· Resolve customers, dealers and sales force complaints.

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