Future Opportunities: Sales Onboarding Advocate

Gusto is hiring a Sales Onboarding Advocate for a hybrid role in Atlanta, GA, Denver, CO, or Phoenix, AZ. This position blends technical problem-solving, sales, and customer service to help small business owners set up their payroll, tax, and HR compliance correctly. Team members guide clients from initial onboarding through running their first payroll while identifying cross-sell opportunities for additional financial products.

• 1+ years of experience in a high-volume sales or customer service role involving cross-selling, upselling, or meeting quotas and KPIs, or relevant internship/prior work experience for new graduates
• Day-to-day experience integrating AI into work tasks such as writing, research, prep, and summarization, along with providing feedback to improve tools
• Strong communication skills across phone, email, and chat with the flexibility to adapt tone
• Goal-oriented drive and competitiveness to hit numbers and advance sales skills
• Customer-obsessed mindset focused on building trust through consultative conversations
• Adaptability and problem-solving abilities to handle shifting challenges and complex regulations

Individuals with high-volume sales or customer service experience who are eager to master technical compliance, tax codes, and payroll systems while building a career in technical sales.

Interested candidates should apply on the employer's official site.