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Government Compliance Advisor (Emirati National)

Tamara · Dubai, United Arab Emirates

Employment

Full-time

Workplace

On-site

About the role

Tamara is seeking a Government Escalation Advisor to join the Customer Experience team on-site in Dubai. In this compliance-critical role, you will serve as the accountable UAE-based point of contact for complaints escalated through regulatory channels such as Sanadak and the AECB framework.

Key requirements

  • Bachelor degree, ideally in Business, Law, Finance, or a related discipline
  • Minimum 3 years of experience in complaints handling, customer operations, compliance operations, or a regulatory-facing role within banking, fintech, BNPL, insurance, or another regulated financial services environment
  • Native or fluent Arabic and strong professional English, both written and spoken
  • Detail-oriented, structured, and able to operate under tight regulator-driven timelines

Who should apply

Individuals with a background in regulated financial services compliance or customer operations who possess direct experience handling regulator escalations and strong bilingual communication skills in Arabic and English.

Key skills

Complaints HandlingCompliance OperationsRegulatory ReportingArabicEnglishSalesforce

Application guidance

Candidates apply on the employer official site.