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Enhanced Due Diligence Investigations Analyst

Gusto · Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid

Employment

Full-time

Workplace

Hybrid

About the role

Gusto is seeking a Senior Enhanced Due Diligence (EDD) Investigations Analyst to join their Financial Crime Compliance program as an individual contributor. The role involves conducting complex due diligence reviews for high-risk customers, evaluating layered entity structures, and utilizing human judgment alongside AI-enabled tools to mitigate financial crime and regulatory risks. Candidates will perform onboarding and ongoing monitoring tasks while helping to maintain platform integrity for small businesses nationwide.

Key requirements

  • 5+ years of experience conducting enhanced due diligence, AML investigations, KYC, customer due diligence, or similarly deep investigative or research-driven work
  • Strong investigative writing skills with the ability to independently summarize highly complex fact patterns and risk assessments
  • Excellent research and analytical skills, including comfort working with large volumes of information
  • Extensive experience conducting open-source research and adverse media analysis
  • Deep familiarity with regulatory expectations related to EDD, SAR reporting, and customer due diligence
  • Ability to apply sound, independent judgment in ambiguous or higher-risk scenarios
  • Strong organizational skills and attention to detail, comfortable managing multiple complex cases simultaneously
  • Experience using AI-enabled tools as part of day-to-day investigative workflows, including refining prompts and validating outputs
  • Collaborative mindset and ability to work effectively with cross-functional teams
  • Experience mentoring or providing structured feedback to junior investigators

Who should apply

An experienced compliance professional with a background in investigative research who excels at handling complex risk profiles, utilizing AI tools in daily workflows, and mentoring junior team members.

Key skills

Enhanced Due DiligenceAMLKYCOpen-Source ResearchAdverse Media AnalysisSAR ReportingRisk AssessmentBeneficial Ownership AnalysisAI Tool Integration

Application guidance

Interested candidates apply on the employer's official site.