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Partner Onboarding Advisor

Tamara · Cairo, Egypt

Employment

Full-time

Workplace

On-site

About the role

Tamara is seeking a Partner Onboarding Advisor based in Cairo, Egypt, to execute end-to-end merchant onboarding. The role focuses on accuracy, SLA adherence, managing KYB, compliance and fraud checks, integration coordination, and merchant activation.

Key requirements

  • 0 to 2 years of experience in onboarding, operations, customer operations, compliance operations, KYC/KYB, or a similar process-driven role
  • Strong attention to detail and comfort working with checklists, evidence, and audit-ready documentation
  • Ability to manage a queue and prioritize by SLA and impact
  • Clear written communication and professional stakeholder management
  • Comfortable working in English
  • Familiarity with KYB/KYC concepts and screening or risk workflows
  • Experience using Salesforce or a similar CRM for case management
  • Experience working in fintech, payments, marketplaces, or regulated environments

Who should apply

Candidates with up to two years of experience in operations, KYC/KYB, or customer support within regulated environments or fintech who possess strong attention to detail and communication skills are a great fit.

Key skills

KYBKYCComplianceFraud ChecksSalesforceCRMCustomer OperationsCase Management

Application guidance

Interested candidates should apply on the employer's official site.