Team Leader - Partner Care

Tamara is seeking a Team Leader for their Partner Care Team based onsite in Cairo, Egypt, to oversee partner service operations and guide a team of representatives. In this voice support role, you will manage daily activities, provide performance feedback, and resolve partner complaints while upholding company service standards.

• Bachelor or Master degree in business administration, management studies, or a related discipline
• Up to 3 years of prior experience in customer service or contact center
• At least 1 year of experience as a supervisor or team lead
• Ability to work in a voice support role based onsite in the Cairo office

Professionals with leadership experience in a customer service or contact center environment who excel at coaching teams, solving problems, and driving operational success.

Candidates apply on the employer's official site.