Lifecycle Manager
N26 · Berlin
Employment
Full-time
Workplace
On-site
About the role
N26 is seeking a Lifecycle Manager for Subscription and Loyalty to own the lifecycle customer communication strategy for driving paid tier adoption, recurring revenue, and customer Lifetime Value. In this role, you will collaborate with Product, Product Marketing, Analytics, and CRM teams to deploy data-backed campaigns, AI-driven workflows, and retention initiatives. You will operate out of Berlin, guiding subscription growth and reducing customer churn through targeted multi-channel messaging.
Key requirements
- 6+ years of experience in lifecycle marketing, CRM, or customer growth roles
- Demonstrated success scaling paid subscriptions, recurring billing products, or loyalty programs
- Strong analytical acumen with the ability to interpret customer data and make data-backed conclusions
- Experience partnering with Product Marketing, Analytics, and Creative teams
- Hands-on proficiency with customer engagement platforms, Braze experience, Figma, and Jira
- Solid understanding of data privacy rules including GDPR and regulatory requirements within customer communications
Who should apply
A self-starter with an entrepreneurial spirit, strong analytical skills, and a passion for leveraging modern technology and AI tools to scale paid subscriptions and customer loyalty programs.
Key skills
Application guidance
Interested candidates should apply on the employer's official site.