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UAE Customer Care Advisor (Voice)

Tamara · New Cairo, Egypt

Employment

Full-time

Workplace

On-site

About the role

Tamara is seeking a Customer Care Associate to join their onsite team in Cairo, Egypt, focusing on the UAE Customer Experience. The successful candidate will handle customer queries via phone calls, website, and live chat to deliver tailored solutions and support. You will play a key role in providing accurate information and maintaining high service standards in a fast-paced environment.

Key requirements

  • Native Arabic speaker
  • Fluency in English Language, B2 profile
  • Holds a university degree
  • Ability to use computers
  • Ability to use internet applications
  • Flexibility with rotational working hours/days

Who should apply

Driven, curious, and empathetic team players with great verbal and written communication skills who thrive in fast-paced environments should apply. Candidates who possess previous customer service experience and strong problem-solving abilities will be a great fit.

Key skills

Customer ServiceCommunicationProblem SolvingLive Chat SupportPhone Support

Application guidance

Interested candidates should apply on the employer's official site.