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Senior CRM Specialist

N26 · Berlin

Employment

Full-time

Workplace

On-site

About the role

N26 is seeking a Senior CRM Specialist to own the customer journey from month two onwards, focusing on engagement and retention. This hybrid role requires an even split between driving high-level lifecycle strategy and executing multi-channel campaigns natively. You will join the CRM team in Berlin to solve key retention and reactivation challenges.

Key requirements

  • Bachelor's degree in Marketing, Business, or a related field, or equivalent work experience
  • 3+ years of experience in CRM roles
  • Proven track record in CRM campaign execution and optimisation at a senior level
  • Strong technical skills including HTML, SQL, and A/B testing
  • Proficiency in CRM tools
  • Data-driven mindset with the ability to analyse and interpret campaign performance data
  • Excellent communication and collaboration skills
  • Creative problem-solving ability combined with a strategic mindset

Who should apply

An experienced CRM professional with a background in campaign execution, data analysis, and cross-functional collaboration who thrives in a fast-paced digital banking environment.

Key skills

CRMHTMLSQLA/B TestingBrazeCampaign ExecutionData AnalysisStrategic Leadership

Application guidance

Interested candidates should apply directly on the employer's official site.