Senior IT Infrastructure Engineer II

Careem is looking for a hands-on Senior IT Infrastructure Engineer in Karachi to design, implement, and maintain network, server, voice, and end-user management infrastructure across offices and the data center. This role involves applying AI-driven automation to streamline IT operations, manage virtualization environments, and support critical infrastructure security.

• Proven hands-on experience with Cisco Meraki network administration including switches, wireless, and security appliances
• Strong experience managing data center server clusters and VMware virtualization environments
• Experience deploying and supporting Peplink devices across offices and data centers
• Solid understanding of Voice Gateway technologies such as SIP and PRI alongside telephony troubleshooting
• Working knowledge of MPLS networks and WAN link management
• Experience with MDM tools including JumpCloud, Zscaler, Microsoft Autopilot, and Apple Business Manager
• Practical experience with backup and recovery solutions and disaster recovery planning
• Experience supporting Contact Center infrastructure and Google Workspace administration
• Understanding of domain management, SSL certificate lifecycle, and IT license management
• Familiarity with Zscaler for secure web gateway and zero-trust access
• Working knowledge of ITIL foundation principles covering incident, problem, change, and request management
• Hands-on client engineering experience including endpoint standardization and lifecycle management
• Experience handling Single Sign-On solutions, API-based integrations, and system integrations across IT platforms
• Experience managing patch management processes for Windows and Mac endpoints and servers
• Practical experience with AI and automation tools to streamline IT operations including scripting and workflow automation
• Proficiency in at least one scripting or automation language such as PowerShell, Python, or Bash

Curated problem-solvers with deep technical expertise across networking, virtualization, voice systems, endpoint management, and AI-driven automation who can communicate clearly with both technical teams and business stakeholders.

Candidates apply on the employer's official site.