Customer & Partner Care - Trainer

Tamara is hiring a Contact Center Trainer for a hybrid position based in Cairo, Egypt. In this role, you will deliver engaging training and onboarding programs for contact center staff across customer support, sales, and back-office operations to ensure they meet performance standards. You will track training effectiveness, coordinate schedules, and collaborate with various teams to keep learning materials accurate and up to date.

• 1-2 years of experience in a full-time trainer role, preferably in a contact center or customer service environment
• Experience supporting onboarding, coaching, or soft skills training
• Training of Trainers (TOT) certification is a strong plus
• Strong communication and presentation skills in English, with Arabic as a plus
• Familiarity with digital learning tools or LMS platforms is preferred

Individuals with 1-2 years of full-time training experience in customer service or contact center environments who possess strong communication skills and a passion for education.

Interested candidates should apply on the employer's official site.