Technical Account Management (TAM) Leader
Supabase · Remote, Global
Employment
Full-time
Workplace
Remote
About the role
Supabase is seeking a Technical Account Manager (TAM) Leader to own the health, direction, and performance of the Technical Account Management function. This role acts as both a player and a coach, balancing direct accountability for portfolio coverage, escalations, and cross-functional alignment with the ongoing development of the TAM team. The TAM Leader ensures that every assigned named and partner-mapped account maintains a clear, accountable technical owner.
Key requirements
- Hiring, onboarding, and growing the TAM team, including running them through the TAM Path ramp
- Owning the coverage model for the entire function across named accounts and partner-mapped accounts
- Acting as the escalation layer above individual TAMs for complex, high-impact, or multi-stakeholder issues
- Representing the aggregated voice of the customer to engineering and product teams
- Partnering with Sales, Success, and Partnerships leadership on account health, retention, and tier decisions
Who should apply
Individuals with a background in engineering, SRE, or technical consulting, alongside a proven track record of leading a technical customer-facing team, are ideal for this position. Candidates should possess strong portfolio-level judgment, technical depth in database internals and infrastructure, and the ability to scale a proactive, relationship-first technical account management approach.
Key skills
Application guidance
Candidates apply on the employer's official site.
