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Billing Support Specialist

Supabase · Remote, Global

Employment

Full-time

Workplace

Remote

About the role

Supabase is seeking a Billing Support Specialist to manage customer billing inquiries across the EMEA region and collaborate with the Billing Engineering team. You will handle support cases, resolve payment issues, identify workflow improvements, and contribute to scaling the billing experience. This fully remote position is designed for someone who thrives in a fast-paced, asynchronous, globally distributed environment.

Key requirements

  • 2+ years of experience providing billing support to technical customers
  • Fluency in English with excellent communication skills for both technical and non-technical audiences
  • Experience working in async or globally distributed teams
  • Comfort navigating ambiguity and moving quickly

Who should apply

Individuals with at least two years of technical billing support experience who excel in asynchronous environments and are comfortable managing ambiguity will find this role a strong match.

Key skills

Customer SupportBilling SupportDebuggingSQL

Application guidance

Interested candidates can apply on the employer's official site.